Shipping & Delivery
Bijou Blossoms strives to keep its customers satisfied and always offers completely FREE shipping worldwide on all orders with no minimum purchase amount required! 30-day returns after receipt with no restocking fees (buyer must pay return shipping unless product damaged or defective.)
Beauty products will typically dispatch within 2 business days of receiving payment, however, this can occasionally take longer for order processing so please allow up to 7 business days if it has not dispatched right away.
Order processing times are as follows:
Beauty - 1-3 business days average
Clothing - 1-7 business days average
(We are currently experiencing extended dispatch times due to the holiday season, we apologize for the inconvenience. For USA customers, please note that recently USPS has also experienced delayed delivery times, you can see updates at USPS.com)
Most countries have an average delivery time of 10-20 business days
Track your order by clicking here.
Alternate tracking resources:
China EMS: ems.com.cn
China Post: track-chinapost.com
United States Postal Service: usps.com
Royal Mail: royalmail.com
Canada Post: canadapost.ca
Australia Post: auspost.com.au
Japan Post: post.japanpost.jp
Singapore Post: singpost.com
Correos Spain: correos.es
Please allow a few business days for the initial scan to update if the data is not yet available, it may not update immediately. Shipments are picked up on a daily schedule and are scanned in after processing through the receiving center.
*Most countries average 7-20 business days for delivery and you should expect at least 2-3 weeks for your order to arrive.*
It is not uncommon for there to be a gap in days to weeks between scans as your package is in transit and crossing between countries. Once your order has arrived in its destination country, typically you can also track your order via your domestic postal service (such as USPS or Australia Post.)
You will receive an email, messenger, or push notification(s) once your order(s) have shipped, depending on your subscription notification preferences.
Most orders ship via ePacket to all countries available. Our warehouses are located in China (main dispatch) Singapore, and USA. Where your order will ship from depends on your location and stock. ePacket is a China Post EMS product and relies on the international postal services (USPS, Royal Mail, Australia Post, etc.) and your daily mail carrier for delivery.
Depending on your location, ePacket delivery may not be available and we will send international standard shipping with the next most reliable service with tracking information.
Mainland China orders are typically shipped via YTO, ZTO or SF Express.
*Shipping Address Changes:
Unfortunately, we can not change your shipping address between countries once your order has been dispatched.
If there is a typo or error (such as a missing apartment number,) usually once the package has arrived in the destination country, the domestic postal service can be contacted to update or hold a package.
If your order can not be delivered, once it has been returned to us then the order will be refunded. You may place an order with the correct address but we will need to have the original parcel returned for a refund.
If you will be traveling while your package is in transit, please make arrangements with your local post office to hold or collect it in your absence.*
*We do not guarantee arrival by exact delivery dates due to the nature of the shipping service!*
*To Residents of Mainland China purchasing Beauty products:
Please ensure you submit your shipping address in Chinese if your order is being delivered to an address in mainland China. All other orders please write your shipping address in English. All orders must include a valid telephone number. We must be able to verify your information for the shipment.
Orders to mainland China will dispatch via YTO, ZTO, or SF Express which delivers usually within a week after our processing time average of 3 business days (this can go up to 7 business days depending on the queue and if address verification is required.)
如果您的訂單被送到中國大陸的地址，請確保您提供中文的送貨地址。 所有其他訂單請用英文寫下您的送貨地址。 所有訂單必須包含有效的電話號碼。 我們必須能夠驗證您的貨件信息。
*Please note, only orders marked 'USA Stock Available' will ship domestically, otherwise please expect a couple weeks for your package to arrive*
USA orders ship by USPS or e-packet, which is a US postal service product, depending on item stock location. USA orders dispatched from our USA warehouses will typically take 1-3 business days for handling, and will ship by USPS First Class which typically delivers within 2-7 business days, orders dispatched from our China or Singapore warehouses usually take between 7 and 20 business days to arrive at their destination but can take longer from time to time due to customs or other various circumstances during transit.
US orders currently dispatch from Yiwu, China and are delivered domestically through USPS. Some orders may dispatch from USA if stock is available but it is currently limited. Please contact us if you have not received your order within 45 days.
Once your item has arrived in the destination country, orders can be tracked via:
*Orders will not be shipped from February 9th through February 23rd*
International orders average between 7 and 25 days to arrive at their destination but sometimes can take up to 40 business days depending on your location and other various factors such as customs review in some countries.
Generally, expect at least a few weeks to receive your order.
See the China Post website for averages: http://track-chinapost.com/China_Post_Arrival_Time_Stat.php
Please contact us if you have not received your order within 45 days.
*If no one is home to receive the package, please contact your local postal to arrange delivery.*
The total fee for international orders does not include taxes, VAT, duties, and import costs for these fees are determined by your country and is the responsibility of the purchaser.
Please note that if you purchase more than one item, your items may not ship out together or arrive at the same time so please do not be alarmed if you receive separate packages for one order. Each package will include a tracking number.